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Pre-Payment Meters Update

From the 1st of July prepayment meter households will no longer pay more on average for their energy than direct debit customers, as the government scraps unfair charge.

 

The change will help around three million households using prepayment meters across Great Britain - bringing their bills in line with those who pay by direct debit, with the government stepping in to cover the difference.

 

Currently, households on the pay-as-you-go meters pay more on average than direct debit customers, as it costs suppliers more to service their homes – such as collecting payments or giving out vouchers – with the charges passed onto consumers.

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