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Customer Advisory Panel – CAP

The overall aim of the Panel is to improve tenant and customer experiences with the Association.

Its activities and the options for how you can get involved will be developed with the tenants who join the Panel and could include things like:

  • Reviewing WSHA services and policies (such as how we manage arrears, or how we let our houses),
  • Getting involved in consultation activities and
  • Supporting the association to further develop tenant engagement activities.

We want to make sure the Panel is as inclusive as possible - so no matter who you are or what your previous experiences of WSHA are, please consider joining us.

If you are interested to find out more please email us at cap@wsha.org.uk or call us at the office 0141 9592552

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