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Universal Credit

Universal Credit / Housing Benefit

Following the Welfare Reform Act 2012, the Government introduced changes to the Welfare Benefit system that could have wide ranging impact on household incomes. Remember changes may happen rapidly therefore please click on links below for information on Universal Credit and Housing Benefit.  

Universal Credit

Housing Benefit

Universal Credit has now come into force and will change the way you receive your benefits. Here’s some information if you are struggling to understand the new system.

Universal Credit is for people out of work or on a low income. It has replaced many benefits, including:
Income based Jobseeker’s Allowance.

  • Employment and Support Allowance
  • Income Support
  • Child Tax credit
  • Working Tax Credit
  • Housing Benefit

How to claim

Applications must be done online and in one sitting, taking around 20-40 minutes. Our Digital Hub in reception has laptops and free Wi-Fi. If you need any help, come in and ask.

You must provide:

  • Personal info (including National Insurance and contact no)
  • Landlord details (Whiteinch and Scotstoun Housing Association  1 Northinch Court  Glasgow  G14 0UG)
  • Rent information
  • Details of income
  • Bank account details
  • When it arrives Universal Credit takes at least five weeks to come through, and then you are usually paid monthly.

More questions?

If the above doesn't answer your questions, call us on 01419592552 or pop into Reception and speak to us. We're here to help.
For further information on Universal Credit you can check the UK Government website

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