We care about our customers and the community as a whole. Here at Whiteinch & Scotstoun Housing Association we provide more than housing with additional services to support our tenants and factoring customers in their daily lives.
We have a team of 2 dedicated staff members offering a variety of services that can assist you in times of difficulty or with issues you may need a little assistance with. An overview of the services provided is noted below.
Our Welfare Rights Officers, Brian and Lauren, provide advice and assistance with all matters concerning social security benefits, pensions and tax credits. Examples of the things we help with include:
• Maximising your benefit income
• Assisting you to make appropriate benefit claims
• Helping you manage changes in your circumstances
• Assisting you to challenge unfavourable benefit decisions by reconsideration and appeal
• Arranging representation for you at benefit Tribunal hearings
Please call the office on 0141 9592552 to arrange an appointment with them or email: AdviceServices@wsha.org.uk
Please note you may need more than one appointment.
This is not a service we offer but you can get advice locally from the Citizens Advice Bureau in Drumchapel https://www.drumchapelcab.org.uk/
CAB Drumchapel, 195C Drumry Rd E, Glasgow G15 8NS or call them on 0141 9442613
Home Energy Scotland (HES) provide advice on energy saving, keeping warm at home, renewable energy, greener travel, cutting water waste & more.
They can help you get the best deal for you gas and electric, understand your bills, lower your energy usage, manage your heating system to suit your life style and help arrange fuel debt repayment plans.
You can contact them on Home Energy Scotland 0808 808 2282 or visit their website: https://www.homeenergyscotland.org/
You can write to us or visit the office:-
Whiteinch and Scotstoun Housing Association Ltd,
The Whiteinch Centre,
1 Northinch Court,
Glasgow,
G14 0UG
You can telephone us on:-
0141 959 2552
You can e-mail this address, and explain your needs:- AdviceServices@wsha.org.uk
