As the majority of Covid-19 restrictions have now been removed the Association is aiming to provide a normal service for all types of adaptations within your home although it should be noted that some of our contractors are still being affected by staff absences caused by Covid 19 and delays in obtaining some materials . If you require an adaptation please contact the Association for advice and if an adaptation is being carried out within your home we would encourage tenants to wear face masks, increase ventilation and keep social distancing in place within their home whilst repairs are taking place in order to reduce the risks of you catching or spreading Covid-19.
Your co-operation is appreciated in reducing the risk of spreading Covid 19.
The Association receives an annual budget for Medical Adaptations, in order to make it easier for tenants to live within their property.
Should a tenant wish to apply for a Medical Adaptation, in the first instance, they will have to contact a local Occupational Therapist, either through their doctor or health centre.
The Occupational Therapist will then arrange to visit the tenant and determine what adaptations are required.
The Occupational Therapist will then submit a referral to the Association, advising the Association, of the adaptations that are required.
Once the Association receives a referral, provided the Housing Officer is satisfied with the adaptation request, and funds are still available within the budget, the Association will then contact their specialist contractor.
The specialist contractor will then contact the tenant, to make arrangements to survey the work required for the adaptation, along with the Associations Project Officer.
The Association will then receive a quote from the contractor, detailing the work involved and the cost of the work.
Provided the Association is satisfied with the work required and the cost, the contractor will then be instructed to proceed with the work.
The contractor will then contact the tenant, to advise them of the date when the work will commence.
Under normal circumstances, once an adaptation referral is approved, the work will be completed within 90 days.
Once the work has been completed, the Association’s Project Officer will arrange to visit the property, to inspect the work carried out and to ensure the tenant is completely satisfied with the adaptation.