Skip to Main Content

How to Make a Request Under The Freedom Of Information (FOI) Legislation

The Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order 2019 was made on 17th April 2019 and states that Registered Social Landlords (RSLs) will become Scottish Public Authorities under the act from 11th November 2019.

Find attached our Policy and Process which covers Freedom of Information Requests (FOI) and our Guide to Information Document which tells you how to access an array of information from our website to save you submitting such a request.

Please note our charging schedule for FOI is published in our Guide to Information.

Our charging schedule for requests under the Environmental Information Regulations (EIR)is shown below:-

 If available online - Free

 View at our office - Free

 Staff time to locate, retrieve and extract information - Up to a maximum of £15.00 per hour (depending on staff member required)

 Print in black and white - £1.00

 Print in colour - £1.00

 Encrypted USB - £5.00

 Posted document/Encrypted USB - Cost of postage incurred

Data Protection

Our general policy in relation to Data Protection covers all aspects of how we handle data, including how we

  • store data
  • use data
  • respond to a Data Subject Access Request
  • will deal with any data breach.

Data Retention

We set out the period of time we will store data for in our Data Retention Schedules.

 We Are A Living Wage Employer LogoLogo OscrLogo Glasgow Living EmployerLogo Scottish Housing Regulator