Welcome to Whiteinch & Scotstoun Housing AssociationPay Your Rent Report a Repair

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Annual Tenants Satisfaction Survey 2024 We want to know how our tenants feel about us and what we do and so, between mid-July and mid-August, a number of you will be contacted and asked to participate in a survey. We have appointed Research Resource to carry out the survey on WSHA’s behalf.

Summer Holiday Programme @ The Whiteinch Centre Summer Holiday Programme. Please call The Whiteinch Centre’s reception on 0141 950 4434 to book your child’s place.

Committee of Management 2024/25 WSHA’s Annual General Meeting took place on 26th June at the Whiteinch Centre where elections to the Management Committee were announced

SHR Strategy: April 2024 to March 2027 Tenant feedback could play a key part in regulating social housing according to the Scottish Housing Regulator’s roadmap for the next three years.

SCAM CALLS from 0161 884 0885 If you received a call from 0161 884 0885 asking about repairs please hang up and block the number – this is a scam call.

What’s on at the Whiteinch Centre What’s on at the Whiteinch Centre

how we performed

Performance Headlines 2022 - 2023

91.4% of tenants are satisfied with our overall service
we took an average of 2.8 hours to carry out our emergency repairs
we took an average of 4.4 days to carry out our non-emergency repairs

Our Annual Report gives a picture of the past year.

The Association's Primary Regulator is the Scottish Housing Regulator (SHR). Each year the Regulator publishes an Engagement Plan, an annual Landlord Report and key information about the Association and how its performance compares with other Registered Social Landlords (RSLs). The Association also provides the SHR with an annual Assurance Statement showing how we comply with their Regulatory Standards. You can find all of this information at Scottish Housing Regulator Information.

The SHR also publish factsheets for tenants containing information on how to make a complaint or raise a serious concern. Find out more about how the SHR regulates.